HOTELOVÝ DŮM AREÁL
Valid since 1.1.2023
Prices are listed in CZK, including VAT
We will send you exact payment instructions after confirming your reservation. The reservation is binding from the moment of receipt of payment to our account.
According to the General Binding Decree No. 21/2019 issued by the Statutory City of Ostrava will be
from 1.1.2020 collected "Fee for accommodation capacity" in the amount of CZK 21, - / person / day.
The fee does not apply to persons under 18 years of age and persons with permanent residence in the city of Ostrava.
The decree can be downloaded here
Cancellation conditions for customers
1. The conditions below apply to the cancellation of the reservation of accommodation services by the customer.
2. The landlord is entitled to charge a cancellation fee in the following cases of cancellation or no-show:
a) 14-7 days in advance 20% of the total price of accommodation
b) 7-3 days in advance 50% of the total price of accommodation
c) 3-1 day in advance, including the day of arrival or no-show 100% of the total price of accommodation
3. We do not refund money for paid accommodation.
According to the Act on the Registration of Sales, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received revenue with the tax administrator online, and in the event of a technical failure, within 48 hours at the latest.